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Sales Force Automation (SFA) to salesforce.com update

NEW! SALES FORCE AUTOMATION (SFA) TO SALESFORCE.COM UPDATE

Attention L&I Dealers: Next month, DIRECTV will migrate all existing L&I users from Sales Force Automation (SFA) to Salesforce.com.

Existing SFA licenses will expire on Friday, May 16th at 5:00pm PST and will be renewed through Salesforce.com on Monday, May 19th at 5:00am PST. 

All active L&I Dealer Opportunity records and their associated files (site surveys, BOMs, agreements, etc.) will be migrated to Salesforce.com by Monday, May 19th at 5:00am PST so that you can continue through the DRE or HPP sales cycle with minimal impact. 

If you are currently a registered SFA user for L&I, please note the following important dates and details:

  • Monday, May 12th at 8:00pm PST – L&I Dealer online training will be available
  • Friday, May 16th at 5:00pm PST – SFA shutoff begins
  • Monday, May 19th at 5:00am PST – Salesforce.com launches for all L&I users

Live web support meetings will be made available Monday through Wednesday the week of May 19th to help you with this migration. Stay tuned for more details.

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